appliance sales and services.

Mars Appliance Service

User Reviews of Mars Appliance Service

Yelp.com Review - by jonathan c.

4.0 of 5 stars. I also don't understand all of the negative reviews of this company. I have had two very pleasant experiences with this company. The people answering the phone were friendly and my service call was…
yelp.com - user review - 09/14/2008
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Yelp.com Review - by Jose A I.

1.0 of 5 stars. Simply said - stay away from them.
yelp.com - user review - 08/05/2008
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Yelp.com Review - by Dwight U.

4.0 of 5 stars. Imagine this...purchasing your first condo. Brand new construction, brand new appliances, everything is great. That is until you run your dishwasher and it decides to leak all over the kitchen…
yelp.com - user review - 07/21/2008
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Yelp.com Review - by annie s.

1.0 of 5 stars. Oh, I cannot warn you enough to stay away from Mars Appliance. I have had to deal with them on a number of occasions, (4) since Cherins (where we bought our appliances) recommends them. I have held my…
yelp.com - user review - 07/09/2008
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Utter Lack of Follow-up!

Although the initial response was timely, the repair was not completed. A part was replaced, but the dryer is not drying. SInce this was a referral by our landlord covered by their homeowners, we have no...
citysearch.com - user review - 06/05/2008
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Yelp.com Review - by kevin w.

1.0 of 5 stars. Don't risk it with this company. You *could* get lucky, where they a) show up per the appointment scheduled
yelp.com - user review - 05/22/2008
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Yelp.com Review - by M P.

1.0 of 5 stars. I had Mr. Mars come to my house twice to fix my broken ice maker. The first time he came he told me to defrost the freezer, turn it back on and call him to come back in 48hrs. He then charged me…
yelp.com - user review - 05/14/2008
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Yelp.com Review - by seymour b.

3.0 of 5 stars. My oven stopped working properly. I called Mars because they are one of the only certified repair companies for my brand of oven in SF. They responded, made a next day appointment, and made all…
yelp.com - user review - 04/15/2008
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Yelp.com Review - by Rick G.

1.0 of 5 stars. 1st appt with Mars scheduled for today, a no-show. Their phone number now goes to voice mail and of course the mailbox is full. If only I had read Yelp first.
yelp.com - user review - 03/27/2008
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Yelp.com Review - by Richard M.

1.0 of 5 stars. 3 calls to Mars. 2 no-shows. I give up.
yelp.com - user review - 03/25/2008
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Fabulous repair service on any home appliance

This is a family business. They do not advertise, because word of mouth has given them more business than they can handle. If you are new to them, be patient as they may not call back on your first...
citysearch.com - user review - 02/23/2008
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Horrible... horrible... the worst of all

Never use Mars Appliance ! They were assigned to me by Lowes, and never called back! Finally, a week later they called me and stated "You know, we called you, you called us - let's make an appointment", I When...
citysearch.com - user review - 01/12/2008
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Yelp.com Review - by Yvonne M.

1.0 of 5 stars. The guy was awesome when he came to check out the dryer and immediately told me that I needed a new motor...He showed me a quick fix and then never called me back...it has been about a month..and now…
yelp.com - user review - 01/07/2008
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Yelp.com Review - by Nate C.

2.0 of 5 stars. The serviceman was rude and didn't resolve the issue. He indicated he'd call back with the part and I haven't heard back in almost a week.
yelp.com - user review - 01/03/2008
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Yelp.com Review - by Jill M.

4.0 of 5 stars. Mars was very knowledgeable about a rare situation with my oven. The serviceman figured out exactly what was wrong and wouldn't charge me for his first visit. The serviceman who came to our home was…
yelp.com - user review - 12/10/2007
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Yelp.com Review - by Paul J.

1.0 of 5 stars. I had a bad experience with this company. They treated my wife rudely on the phone and in-person. This company will not return to my house.
yelp.com - user review - 12/04/2007
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On the ball and to the point a great appliance service company

I found Mars Appliance to be punctual and efficient. Ther repaired 2 appliances for me in one visit. Overall I was very happy with their professional service.
citysearch.com - user review - 12/03/2007
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Yelp.com Review - by Eileen V.

1.0 of 5 stars. If you actually have the crazy idea of making an appt and having someone show up for it, do not call Mars! The property manager of my rented house told me to call them for a dishwasher and a dryer…
yelp.com - user review - 10/08/2007
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waste of time

I agree with the "Lost in Space" review. Months of no follow-through, while the warranty slowly elapses. Also, weak technical knowledge: Gregory couldn't understand the machine's display, wanted to replace the...
citysearch.com - user review - 07/31/2007
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Yelp.com Review - by Rachel H.

4.0 of 5 stars. I had a great experience with Mars Appliance Services in SF. When I was given the run around by a competitor, Continental Appliances, Mars was my default as the only remaining repair shop to service…
yelp.com - user review - 05/03/2007
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Lost in Space

When my lovely new Siemens clothes dryer decided to shed some of its plastic door last fall (2006), a call to the Siemens folks put me in touch with the guys of Mars Appliance. On the plus side, the guy who...
citysearch.com - user review - 04/15/2007
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Gentlemen

Mars Appliance service persons are gentlemen who, although they must be tired of stupid housewives like myself, never are less than courteous in explaining, knowledgeable in diagnostics and punctual. I really...
citysearch.com - user review - 02/11/2005
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