Open List Home > San Francisco, CA > appliances - sales & service > Brownies Hardware
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Since 1906, this Polk Street establishment has set the standard in the city for honest, reliable customer service and high-quality tools. Hardware, paint and all manner of appliances, kitchenware, and home...
citysearch.com - expert review - 10/14/2005
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4.0 of 5 stars.
Service. Service. Service. Service. When you move into a new place in the city, you are constantly buying little things here and there on a daily basis for a while. My roommate and I went in here in…
yelp.com - user review - 09/22/2008
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4.0 of 5 stars.
I decided I needed one of those rolling carts. You know--the ones that are very popular among the elderly. (Seriously, having to lug all your clothes up a hill to the laundromat in a plastic laundry…
yelp.com - user review - 09/19/2008
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4.0 of 5 stars.
Some say they have lumber, I say they have a few 1x6's and 1x4's in the basement. Pretty useless, not even any 2x4's. The store is good for household needs
yelp.com - user review - 08/31/2008
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4.0 of 5 stars.
selection is great store is about the staff though.
yelp.com - user review - 07/23/2008
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4.0 of 5 stars.
selection is great, particularly for specific tasks. for example, paint stripping a pane of glass. bonus of this store however, hands down, is the staff.
yelp.com - user review - 07/23/2008
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4.0 of 5 stars.
When I just arrived to the San Francisco are, I found that store right in front of my house and sales people were really helpful. Not only they assisted me with finding stuff, but also advised on where…
yelp.com - user review - 07/15/2008
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3.0 of 5 stars.
I'm reviewing this because I love the paint mixer man. It's a small local hardware store with friendly service and I find myself being entertained quite a bit when I'm waiting to get my paint mixed.
yelp.com - user review - 06/30/2008
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4.0 of 5 stars.
There is something about this place that screams "neighborhood" and "Polk Street". It has this friendly Mr. Rogers feel, without any weird thoughts about the land of make believe. I was instructed to…
yelp.com - user review - 05/29/2008
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4.0 of 5 stars.
A big shout to the guys who helped honey lady out with some keys. there place is FULL of stuff, and they seem to know what there doing and selling. I will say the next time someone comes in with a…
yelp.com - user review - 05/27/2008
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5.0 of 5 stars.
My dog is welcome, they always give her treats from behind the counter. The selection of stuff is ok, could be better but they are so helpful and nice here. The prices are comparable if not slightly…
yelp.com - user review - 05/25/2008
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3.0 of 5 stars.
Brownie's is the closest thing to a neighborhood hardware store for me, even though it's about 8 blocks away, and there are 4 or 5 other hardware stores that are closer. Brownie's is a *real*…
yelp.com - user review - 05/17/2008
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5.0 of 5 stars.
What a great little hardware store in that has everything you need for city living. Got some great paint and a fan for this ungodly weather
yelp.com - user review - 05/16/2008
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5.0 of 5 stars.
Neighbourhood store with great selection and service
yelp.com - user review - 05/05/2008
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4.0 of 5 stars.
What's not to love about Brownie's? The folks working here aim to please and go out of their way to help you with a home repair project, locate a hard-to-find item, and keep you smiling while you…
yelp.com - user review - 04/27/2008
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5.0 of 5 stars.
I liked the selection of stuff they have there. I recently moved in to my apartment so I had to get a bunch of things that I've had a surprising amount of trouble finding (like a good sized kitchen…
yelp.com - user review - 03/28/2008
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4.0 of 5 stars.
Need a local hardware store? Well, this is it! The service is super friendly and helpful! This place also has such an abundance of every odd and end one could need stacked inside, even $2 ashtrays…
yelp.com - user review - 03/16/2008
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5.0 of 5 stars.
Brownie's is the local hardware store that has almost everything from space heaters to vacuum bags to fast passes. If they don't have something, they will suggest another place. Extremely helpful and…
yelp.com - user review - 03/09/2008
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4.0 of 5 stars.
I like Brownie's just fine, and I'm there often enough. The staff is really helpful, and they pack a decent selection into a pretty small store. And when I had to return a pack of pigeon spear…
yelp.com - user review - 02/26/2008
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5.0 of 5 stars.
Great place...I first ventured in because they are the only merchant in the neighborhood that would take my commuter check to buy a bus pass They were so nice and helpful I shop there now for my…
yelp.com - user review - 02/25/2008
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4.0 of 5 stars.
My saviors! Being a local establishment, Brownie's is a bit more pricey than a big orange box might be, but the service and selection are exactly what you'd want from a small place. After an hour of…
yelp.com - user review - 02/12/2008
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4.0 of 5 stars.
As a gay man, somehow certain "gay" genes weren't hardwired into my making - fashion, home decorating, love of Barbara Streissand - I just didn't get those. Don't worry though - I have great friends…
yelp.com - user review - 02/11/2008
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4.0 of 5 stars.
Little girls selling cookies? Not quite but almost as sweet. This is a hardware store that is so classic that when they talk about "The Quake" they mean 1906. A couple blocks from my front door, they…
yelp.com - user review - 02/06/2008
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4.0 of 5 stars.
One of my friends mentioned Brownie's to me, and said that it was very "neighborhoody." I was a little perplexed, but nonetheless I made my way over to the hardware store to buy a few basic things…
yelp.com - user review - 01/30/2008
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4.0 of 5 stars.
I don't usually enjoy hardware stores and only go in when needing an exact item, yet even when walking down the Polk shops I find myself browsing through brownies. After living in the area a while we…
yelp.com - user review - 01/30/2008
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5.0 of 5 stars.
I seriously love this place. It's a hardware store, and basically the only thing I go in there for is to find various objects to turn into artwork so I'll end up walking out with a gold faucet, some…
yelp.com - user review - 01/23/2008
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4.0 of 5 stars.
I like Brownies because they're not just a hardware store, they also sell some really nice kitchen equipment and gadgets. My favorite are their window displays. Pretty freakin creative! They also sell…
yelp.com - user review - 01/12/2008
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3.0 of 5 stars.
Good ol' Brownies. I love the baked goods more, but this store is a good alternative. This is where I buy my Muni pass each month. And I can't be any more grateful for the fact that I can purchase…
yelp.com - user review - 12/31/2007
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5.0 of 5 stars.
You'd think that being the daughter of a general contractor/all around handy man would mean that I have tools and mad tool-using skillz. Uhhh, no. Unfortunately, I'm one of *those* girls. No tools. Not…
yelp.com - user review - 12/24/2007
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5.0 of 5 stars.
Old school hardware store in that the employees are friendly and qualified to give sound, patient DIY advice. New school in that the employees seem like people you could relate to outside the domain…
yelp.com - user review - 11/27/2007
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5.0 of 5 stars.
All I can say is that all these other reviews saying how helpful the staff is are true. I had to get an electric drill and just some bits to hang shelves and pictures, etc. and the woman helping me…
yelp.com - user review - 11/25/2007
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4.0 of 5 stars.
My favorite hardware store in the city by far. Employees are courteous and knowledgeable (a very important characteristic for a hardware store employee) and they have pretty much anything you could…
yelp.com - user review - 09/12/2007
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5.0 of 5 stars.
I love going into this old hardware store, not only am I surprised every time they have something I need, but it is always in stock. Am I the only one that gets the random stuff that no one ever…
yelp.com - user review - 08/23/2007
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3.0 of 5 stars.
Over the past several years Brownie's has let go of many of the 'old pros' that made this store so good (supposedly over health insurance). The new staff means well, but know very little about…
yelp.com - user review - 05/25/2007
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3.0 of 5 stars.
This small corner Russian Hill Hardware store has little bit of everything, including the "kitchen-sink" (ha-ha). This store also scares the beejeebees out of Matt. Everytime Matt walks down the…
yelp.com - user review - 05/24/2007
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5.0 of 5 stars.
I always knew cleaning was a worthless task. Things just get messy again, and besides that things break. OK, maybe it's more that I break things, but whatever. And so it went--Brita pitcher, flying…
yelp.com - user review - 05/23/2007
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5.0 of 5 stars.
This hardware store rocks. I've been here at least 3 times since I've moved into my new apartment. Paint, extension cords, tarps, painting supplies--they've had everything I need. Plus power drill…
yelp.com - user review - 04/08/2007
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4.0 of 5 stars.
Great Neighborhood Spot. The first day I moved in (a year ago), the woman behind the counter put together that mop, bucket and paper towels meant I was new to the hood. She spent 4 or 5 minutes…
yelp.com - user review - 03/14/2007
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4.0 of 5 stars.
Quite excellent hardware store. Half of the staff is new and inexperienced and the other half have been around for eons and actually helped invent dirt. My favorite employee there is Patrick. The…
yelp.com - user review - 03/12/2007
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5.0 of 5 stars.
This store is great, not in size but in terms of service and contents. They have a wide selection of the odd things you need around the house from time to time as well as supplies for other projects…
yelp.com - user review - 03/06/2007
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5.0 of 5 stars.
Brownie's is worthy of FIVE stars primarly based on the incredibly helpful people that work there. After numerous consultations with the staff at Brownie's over the weekend, I accomplished the…
yelp.com - user review - 03/05/2007
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5.0 of 5 stars.
This place is the cutest little hardware store with the friendliest staff... I needed new lightbulbs for my very irregularly light bulb-ed bathroom, and they were really nice in helping me figure out…
yelp.com - user review - 02/26/2007
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4.0 of 5 stars.
I went into this hardware store looking for a sink stopper. As I enter- I was greeted by an elderly gentleman- kewl- thats 1 star! Before I could take my second step- this GORGEOUS guy offers to…
yelp.com - user review - 02/05/2007
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4.0 of 5 stars.
I work for a construction company and have grown up in hardware stores. But this is the cleanest, best smelling hardware store I have ever been to. And the nicest, more helpful people. I needed to…
yelp.com - user review - 01/27/2007
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4.0 of 5 stars.
This is one of the nicest hardware stores I know of in the city. And I really like their sign. It's got this cool rusted look, perfect for a nice hardware store. It's like most SF hardware stores in…
yelp.com - user review - 01/25/2007
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5.0 of 5 stars.
I would say this is a pretty good place to get paint. I went in not knowing a damn thing about paint and came out a pro. Every question I asked was answered and I didnt have to wait long for the help…
yelp.com - user review - 12/25/2006
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5.0 of 5 stars.
Redundant review on my part but felt the need since I walk past two other hardware stores en route to shop at Brownies (an excellent indicator of a well-run bizness). Well-run, well-stocked (for it's…
yelp.com - user review - 12/20/2006
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4.0 of 5 stars.
I used Brownie's Hardware a lot when I was a runner for a music production company. I can't tell you how much I love hardware store's customer service. Though I find it to be common at most hardware…
yelp.com - user review - 12/14/2006
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4.0 of 5 stars.
Brownie's is awesome, first hardware store that doesn't make me feel like a stupid girl for not knowing the name of a particular screw or part I need. Everyone here is super nice and knowledgeable!…
yelp.com - user review - 12/14/2006
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4.0 of 5 stars.
Nice people, good selection of random stuff, although there is no area for an organized line, so it sometimes requires careful navigation to be able to pay....
yelp.com - user review - 12/13/2006
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5.0 of 5 stars.
I cannot say enough about the staff at Brownie's. They are always extremely helpful, patient, knowledgeable, and friendly. The store (as previously noted) also has anything you could hope to find.…
yelp.com - user review - 12/01/2006
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4.0 of 5 stars.
This hard wear store is a great neighborhood fixture! The space is small but I've never been out of luck here as the sales team is very helpful. The store often has cross gender employees which…
yelp.com - user review - 10/19/2006
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5.0 of 5 stars.
So a month ago, I had a major furniture refinishing project. I am embarassed to admit that I briefly considered trekking out to Home Depot to get the materials I needed. Thankfully I reconsidered…
yelp.com - user review - 10/02/2006
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3.0 of 5 stars.
Brownie's is a neighborhood institution. They've recently been squeezed a bit (I believe) by the opening of a Tru-Value hardware less than a block away. But they're still doing fine. I think it's…
yelp.com - user review - 10/01/2006
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5.0 of 5 stars.
The service here put's Home Depot to shame. Well, that's not saying much. Let's just say the service is fabulous. These were some of the first friendly faces I met when coming to the city. All of the…
yelp.com - user review - 09/29/2006
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5.0 of 5 stars.
Brownie, you're doin' a heckuva job!
yelp.com - user review - 09/28/2006
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5.0 of 5 stars.
A neighborhood staple. Though more often than not a really tight squeeze, the service and knowledgable staff more than makes up for it. You can get keys copied while you browse lock boxes. Excellent.
yelp.com - user review - 09/22/2006
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5.0 of 5 stars.
EVERYTHING AND MORE! They had the primer/spray paint I needed, the little metal thing that goes around the doo-hickey thingamagig, and they have lumber downstairs! lumber! Albeit, not a large…
yelp.com - user review - 09/12/2006
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5.0 of 5 stars.
Pretty cool store. I love hardware stores, so many things you never knew you needed! I went here to buy a part for my toilet. The staff was very knowledgeable and told me exactly what I needed to do…
yelp.com - user review - 08/29/2006
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4.0 of 5 stars.
ok this is dumb. But sometimes the staff is too helpful. Sometimes I want to wander around lost in the hardware store and buy exactly the wrong thing and to falsely believe that I'm qualified to do…
yelp.com - user review - 08/29/2006
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4.0 of 5 stars.
I love just walking through the aisles here. Everyone is so nice and the store has everything you could possibly need. Get your keys copied here - they can make you leopard print keys...or zebra…
yelp.com - user review - 08/21/2006
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5.0 of 5 stars.
if i could give these guys more than 5 stars i would. i don't understand how they can actually fit all that stuff into such a small space, but they seriously have everything a hardware store should.…
yelp.com - user review - 07/11/2006
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1.0 of 5 stars.
able to purchase a fast pass here. SERVICE attitude stinks with the particular trailer trash looking clerk ...asked for a specific product I knew they had three months ago and he said they were out of…
yelp.com - user review - 07/01/2006
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5.0 of 5 stars.
This is exactly what happens when people give a damn. It's definitely a far-cry from the Home Depots of the world. The only thing that's tough to get here is large amounts of raw lumber, which makes…
yelp.com - user review - 06/23/2006
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4.0 of 5 stars.
When the original-electric-installation fuse in my 1928-era apartment blew I knew exactly where I could find a replacement. Down the street to Brownie's - 30 minutes later there was light.
yelp.com - user review - 06/15/2006
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5.0 of 5 stars.
This is the kind of hardware store that deceptively has everything. Like you expect it shouldn't have something ('cos its small/cozy) but it has 10 like it to choose from! Initially, I only picked up…
yelp.com - user review - 05/14/2006
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5.0 of 5 stars.
Shatangi loves some Brownie's. These people know how to treat you. I have yet to see cute boys working there though. Someone tell me their schedule please. Shatangi told you
yelp.com - user review - 03/07/2006
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4.0 of 5 stars.
Yay for local hardware stores! I found what I needed (with the help of extremely helpful staff, of course), and was in and out within minutes.
yelp.com - user review - 03/03/2006
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5.0 of 5 stars.
As a hardware store junkie (don't let the high heels fool you) I've been a bit let down here in San Francisco. I used to live near an enormous Lowe's, and could spend hours wandering the aisles,…
yelp.com - user review - 02/24/2006
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Friendly staff that can answer ANY question is what differentiates Brownie's from other local hardwa...
judysbook.com - user review - 11/21/2005
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4.0 of 5 stars.
I hear ya, t. han yelper! Brownie's does have very cute boy(s) working for you. Though I've only spied one very cute boy there but I feel there must be more. I want to be in v.c.b.'s band. We will…
yelp.com - user review - 09/23/2005
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4.0 of 5 stars.
cute boys working for you.
yelp.com - user review - 09/10/2005
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This place sells anything you would need from your neighborhood hardware store, and more! They are ...
judysbook.com - user review - 09/03/2005
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a great local hardware store. they have everything you need and are great for providing help for tho...
judysbook.com - user review - 08/09/2005
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4.0 of 5 stars.
I'm not really a 'hardware store' kind of girl - but I must say that I have found EVERYTHING I've ever needed (and even things I didn't) at Brownie's. The nicest thing is that the staff is not…
yelp.com - user review - 07/16/2005
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4.0 of 5 stars.
It's not Cliff's Variety good but it's close. They actually know their hardware and can help you fix what need fixing and they validate parking around the corner.
yelp.com - user review - 04/10/2005
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4.0 of 5 stars.
For a relatively smallish store, Brownie's seems to have everything. The staff are very knowledgeable and always ready with a recommendation and/or home maintenance tip.
yelp.com - user review - 01/17/2005
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Great service. Great selection. I buy all my hardware needs from Brownie's. Eccentric, but helpful staff.
citysearch.com - user review - 01/22/2004
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I love this place. Best hardware store I have ever come across. The staff are always always willing to take time to show me how to do something, what exactly I need and don't need for a project.
citysearch.com - user review - 07/19/2002
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